Privacy Policy

At Maria Shabbir | Living Solutions, we respect your privacy and are committed to protecting the personal data you share with us as you build your legacy. This Privacy Policy explains how we collect, use, and safeguard your information across our website, SMBIZ live chatbot, and consultation services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

Directly from You: Contact details (name, email, phone) provided via our “Begin My Consultation” forms or during property inquiries.
Property Interests: Your search history for Mediterranean villas, historic New York homes, or commercial ventures.
Automated Collection: IP addresses, browser types, and “cookie” data to improve your search experience and property recommendations.

2. How We Use Your Information

We use your data to provide a seamless “Nest Building” journey:

Service Delivery: To facilitate property viewings, sales, and rental agreements.
Personalization: To suggest properties that match your “vision” and historic preferences.
Communication: To send market updates, mortgage information, and ceremony invitations (like your 23rd Convocation milestones).
Security: To protect our platform from fraudulent inquiries and unauthorized access.

3. Data Sharing & “Selling” Disclosure

In the real estate industry, sharing data is often necessary to fulfill your request.

Service Providers: We share data with trusted partners (e.g., mortgage lenders, title companies, and digital marketing tools like GHL or Pabbly).
Targeted Advertising: Like our competitors, we may disclose pseudonymous browsing data to ad-tech partners to show you relevant listings on other platforms. You may opt-out of this at any time.
No Selling of SMS Consent: We strictly follow industry standards: mobile information or SMS opt-in data is never shared with third parties for marketing purposes.

4. Your Privacy Rights (CCPA/CPRA & GDPR)

Depending on your location (e.g., New York, California, or internationally), you have the following rights:

Right to Know/Access: Request a report of the specific personal data we hold about you.
Right to Delete: Request that we erase your personal data from our “Legacy” database.
Right to Opt-Out: You can tell us “Do Not Sell or Share My Personal Information” via the link in our footer.
Non-Discrimination: We will never provide a different level of service because you exercised your privacy rights.

5. Data Security & Retention

We implement administrative, technical, and physical safeguards (including SSL encryption and Wordfence protection) to secure your information. We retain your personal data only as long as necessary to fulfill your real estate goals or comply with legal “Real Estate Law” retention periods.

6. Children’s Privacy

Our Services are intended for adults seeking residential or commercial real estate. We do not knowingly collect information from children under the age of 16.